There are a series of mini lectures that provide detailed information on each new topic; introducing new concepts one step at a time and followed by worked examples. The lectures and examples provide coherent step by step explanations which are easy to visualise and comprehend. After the lectures and worked examples, students try exercises for themselves which are continuously graded as they move through the course. Additional lectures are also incorporated at various stages when new concepts connected to the topic are introduced. Furthermore, exercise sets are often also introduced by brief explanatory lectures which may include instructions that are specific to a particular set of exercises. The assigned teacher is able to monitor student progress through a set of reports inbuilt into the system in each topic area and provides the necessary feedback both in monthly reports and in the virtual classroom. This scaffolded approach ensures that the student proceeds step by step, building on preceding notions in bite size pieces for a thorough understanding of the material.

There are several kinds of review, all of which provide different focal points: The first type is the software program itself. At various points within the program, questions arise based on previous topics so as to help keep the student in touch with previously learnt material. Secondly, there are also special sections in the program usually towards the end of a major topic, that are called Review. Thirdly, when an insufficient number of questions have been answered correctly within a lesson, the system automatically generates more questions of a similar type to practise on. Finally, at the end of each major topic there are also “Math races” where you pit your knowledge and wits against the computer in a race as well as games to consolidate learning. You may also review exercises through the Search function. This method allows you to use your discretion to review previously studied material and attempt the same questions again, though these will not count towards your overall score.

When you are solving a problem, you can ask your teacher immediately if you think ”I don't understand...”. When you make a reservation or change the time for an online lesson, it is automatically sent to the chat immediately as well, and there is a read/unread function to facilitate communication.

Students are able to view a summary of all the work they have completed to date by viewing “progress reports”. The reports give a detailed account of how well the students performed on each lesson along with other parameters providing a summary of progress in the course. For example, students can see their completion rate, the number of questions answered correctly or incorrectly as well as the percentage scores in each section of the course. There are also a number of charts depicting similar and other information. In addition, the assigned teacher will provide further comments in the form of a monthly report which provide additional but important commentary as part of the instructional support.

For the mathematics courses, we generally recommend that students begin at their current grade level, unless they have demonstrated that their mathematical knowledge is either well advanced or behind. It is possible for your child to be placed in a different level to their grade level; perhaps to start further along in a course if they have already studied some of the material. Similarly, those who need to review material can be placed at an appropriate level also.

The mathematics courses are structured according to various levels which roughly correspond to the elementary course grade levels. Thus, the level one course is broadly the same as an elementary grade one course. The difference is that our courses tend to cover more material and are more thorough in their presentation and application, so you will often find material that goes beyond the scope of traditional curriculums. Please note however that all the course material included is valuable to the study of mathematics and has significant learning value. For the Phonics courses, we recommend starting from the beginning of the course due to the nature of the method synthetic phonics in learning to read and write. Again, though it is possible to start elsewhere within the course if it be so determined.

Our diagnostic tests consist of a trial web lesson and our online placement tests to help determine the most appropriate starting point based on the child’s needs at the current time. We recommend first doing a trial web lesson, and if necessary, take one of our online placement tests.

'You can reserve a ticket-based online lesson from the ''Reservation for Online Lesson'' page. 'About the handling of reservation cancellations... The deadline is one hour before the lesson on the day of the reservation. If you cancel before the deadline, the number of lessons will not be reduced.'

Payment is made through the Parents and Guardians’ page. The page can only be accessed with a ”parents and guardians” password” issued exclusively and sent to you by e-mail, preventing your child from doing incorrect actions and protecting sensitive information.